Why is Close5 retiring?

Close5 helped change the way people buy & sell locally. The team behind Close5 will now utilize its expertise to strengthen the local experience on eBay for millions of users around the globe. As a loyal Close5 user, we want to thank you for your support and invite you to join us once more by downloading the eBay mobile app and creating your account to buy & sell locally on eBay.

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What does this mean for my Close5 account?
Close5 will no longer be available as of November 30, 2017. After this date, we will no longer support access to your Close5 account. We encourage you to complete any open transactions you may have before then and start buying & selling on eBay.

How do I get access to my 
personal information before Close5 retires?
You will continue to have access to your personal information, including transaction-based content, through the Close5 app until November 30, 2017. If you require documentation of your transaction history, please reach out to support@close5.com prior to November 30, 2017.

Will my active Close5 listings transfer automatically to eBay?
eBay will not automatically transfer any active listings from Close5 on your behalf. If you currently have listings available on Close5 that you wish to sell locally on eBay, please create your eBay account to create a new listing.

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Using eBay

Why should I use eBay to buy & sell locally?
For more than two decades, eBay has played a central role in creating an accessible marketplace that enables anyone to participate. We connect millions of buyers and sellers around the world, empowering people and creating economic opportunity for all.

With local pickup available on the eBay mobile app, your favorite global marketplace is now the destination for local buying & selling, with all the trust & services you expect from eBay. Trusted buyer reviews mean you can review the seller’s rating before meeting up, while eBay’s Money Back Guarantee provides a worry-free shopping experience.

How do I get started on eBay?
If you don’t already have an eBay account, head to eBay to create your account and start buying & selling. If you’re interested buying & selling locally, we recommend using the eBay mobile app for an equivalent mobile experience that you’re accustomed to.

How can I sell my item locally on eBay?
Listing your items on eBay is simple! Using the mobile app, enter some details about your item and snap some photos! In the listing overview, tap into the shipping section to access the local pickup option. You’ll then be prompted to enter your zip code. This ensures that local buyers in your area can easily find your item for sale.

How do I browse local items on eBay?
Browsing local items is easy! Using the mobile app, enter your search terms in the search bar. Next, filter your results by selecting the Nearby option. You'll notice a Local Pickup option and an area to enter the zip code where you'd like to browse items.

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For any questions about Close5 and what this means for your account, please reach out to support@close5.com.

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